Privacy Policy
Your privacy is important us. This website is provided to you by Ronald Rapetti t/a [INSERT BUSINESS NAME, ABN AND ADDRESS] (“the Owner” “us” “we” “our”).
Personal Information
Personal Information is any information that is identifiable to a person. We collect information through our website so that we can provide our services to you. To use the LDS Stays service you must provide us with your full name, email address, phone number and residential address. If you do not provide this information you will not be able to use the LDS Stays Service.
Hosts may also seek additional information from Guests who intend to stay at the property. Guests are not obliged to provide additional information to Hosts, however the property Listed may not be available to you in the absence of information requested by a Host.
Payments are processed through PayPal. We do not collect or hold your banking information. We refer you to PayPal’s privacy policy to understand how PayPal handle’s your banking information.
Using Personal Information
We may use your personal information to:
- Administer the service
- Communicate with you
- Provide our services to you
- Send you marketing communications; and
- Handle any complaints.
We may use personal information for secondary purposes only when that purpose is closely related to the primary purpose.
Cookies and Analytics
We use Google analytics on our website, which is de-identified information about how people interact with our website. We also use cookies on our website. Cookies are small files that a website transfers to your computer’s hard drive through your web browser that enable’s the website to recognise your browser and remember information about you. You can disable cookies through your web browser.
Collecting information from third parties
We collect information from third party platforms such as Facebook, and Twitter which is shared with us in accordance with the terms of that third party. This includes tracking how users interact with our advertisements shown on third party platforms. This occurs based on the understanding that those third party platforms have obtained user consent to give us access to personal information.
Disclosing Personal Information
By using the LDS Stays service, you consent to the disclosure of your personal information for the purpose of booking accommodation listed on the Site. We use a range of third party providers to assist us with the LDS Stays service who will have access to information contained in the Site, however they are bound by confidentiality.
Our website is hosted by on a general Server farm, which has servers based on the. We use Survey Monkey which stores data in the Canada and United States of America. We use mailchimp which stores data in the United States of America
We will not share or disclose your personal information with any third parties other than as described in this Privacy Policy unless:
- You have given us your consent to do so.
- We are required by law to do so.
Using pseudonyms and anonymity
You cannot use the App anonymously. You can choose to use the App with a pseudonym, however if you do, it may impact upon our ability to provide services to you.
Security
We maintain reasonable security arrangements to protect personal information from unauthorised access, use or disclosure. However, we cannot guarantee that the security of information transmitted through the internet is impenetrable. You are responsible for keeping all passwords confidential and configuring the appropriate control settings on your devices. We will keep your personal information for as long as necessary to provide our services to you, or as required by law.
Links to other websites
At times our website may contain links to other websites or applications. Once you leave our Site we have no control over how your personal information is dealt with by third parties. You should read the privacy policies of any third-party sites to understand how they use your personal information.
Access to Information
You have the right to access, update or ask us to remove personal information from our possession at any time. Please contact staysadmin@ldsstays.com with any inquiries, requests or complaints relating to your personal information. All complaints in relation to personal information will be promptly dealt with. We will endeavour to respond to complaints within 28 days. Our response will include the outcome of our investigations and what steps we intend to take to resolve your concern.
This Privacy Policy may change from time to time. Please check our website for the latest version.
This Policy was last updated in March 2020.